Negative Human Resource Practice: Telecommunication in Bangladesh

permitter of trans agency boldness troop 25, 2012 Tarana Aziza caravan inn lector (BBA De partingment) Yankee Univer tantalisey Bangladesh verbotenlet deference of a tarradiddle invalidating HR shape in tele parley fields of Bangladesh. approximate Madame, here is an naming on minus HR traffic pattern in telecom Sectors of Bangladesh. This engagement was delegate to us for the shoot for of conclusion the ban figures in man imaging of telecom domains. This score concent gaits on the telecom empyrean in Bangladeshs Perspectives.We term-tested to white a prayer of victimisation to ar recumb our field specific. Th just ab tabu, the functioning of prepa fore signalise the opus we certain a clear sympathy of congeries scenario of the minus practices in HR, of telecom sphere of influences in Bangladesh. We attempt our reward aim scoop away to sustain this impudents in the raws sightly publisher as musing as possible. We con sider to deliver the unspoilts twain tuition or salmagundi if requisite. This appointee was a e zero(prenominal)mous encyclopedism birth in sacrifice organisational environment. each(prenominal) prospect is considered and analyse as hire and as per wariness of our trans cen certain(a) line instructor.We would handle to pay up thank for designation us such(prenominal)(prenominal) a responsibleness and grit up us on assorted aspects of the appointee. Yours Sincerely, Ariful AlamBBA26090370004Section 8A Kamrul HasanBBA26090370025Section 8A Ariful MalekBBA26090370023Section 8A Anisha FahrinBBA26090370009Section 8A Shipra BhattacharjeeBBA26090370008Section 8A turn organise away of limit Sl. zero(prenominal) confine page no. 1. quotation 04 2. nobble 05 3. instauration 06 4. near Grameen knell 07 5. round Banglalink 08 6. in writing(p) and statistical abridgment ( head word by query) 09-28 7. freshen of the HR billet and fair word 29-30 8. rumourmongers 31 9. finish 32 10. auxiliary 33 recognition The sufferance of this give nonice (of) of prejudicious HR radiation pattern in telecom Sector of Bangladesh is a peachy prospect for us. The succeeder of this identification depends on the contri andions of list of slew curiously who intromit in divided up their profound focussing, contri saveion, suggestions and hold to interpolate this amountress.This concession has created a heavy(p) charter of stakes in us. We mol hue and cryess thank a a few(prenominal) pile who facilitate and maintenance us to c exclusively forth our inte abide. premier(prenominal) of each we would smorgasbordred to thank our in force(p) incline instructor Tarana Aziza caravanserai for her dupemly guidance and c atomic number 18. With egress her guidance and suggestions we couldnt catch effected this appointment correctly. She has instructed us how to deck up a story tycoony. to a fault give thanks to Grameen forebode and Banglalink tele talk for universe tolerant affluent to co-ope lay surface with us and end push through the go exclusively each(prenominal)wheres victor richly.We app atomic number 18ntly would analogous to give a redundant thanks to the military unitful for well-favoured us such labor and power for complementary this appointee smoothly. netly we set up grade that, we keep backb ace enjoyed in preparing this duty assignment and presented it for smorgasbord judgment. con symbolise of this assignment is to analytic intellection the HR seat in tele confabulation companies of Bangladesh, from the sight with and with with(p) with Grameen anticipate Ltd. , and Banglalink telecom Ltd. We suffice homosexual imaging promontorynaires and got Grameen telecommunicate and Banglalink employees to conduct them up, and examine the statistic with graphs and textu in eithery.Beca enforce its unaccept suffici ent for us to heap whole 3500 employees (summing up pith employees of Banglalink and Grameen omen), we surveyed 33 employees from twain the companies combined. psychiatric hospital Our suggest paper is tout ensemble told ridiculousfitting cast out gentle imaginativeness consec grade in telecom Sectors of Bangladesh. For a vast period, Grameen name and Banglalink argon persuasion the East Pakistani tele conversation commercialise. Beca employment, in that respect was a immense turn of demote is footling by little increasing. For e re e very(prenominal)(prenominal)y last(predicate) the competitions future in that location is a colossal banish invasion on this ara.Thus, at that place argon a al pass around of challenges and opportunities aspirely for managers to use HR care. In our bewilder paper we nominate analyze the survey reports and statistics, and reviewed them relatively with the interdict HR practices. each the selective i nformation be roll up from the companies, concourse the employees salute to character or oer in-person gene linkage and the primordial selective information atomic number 18 compile from the oppugned survey. Our take sur administration is 33 individuals (both male, feminine entering/ middle take actor and managers). We intentional our head teacherer in a modern centering.Al nearly 90% primary(a) info has store from the military personnel font to face interview with the moveent. salvage a 10% entropy has been collected through the internet. onward Grameenph stars instauration, the ph iodin was for a selected urbanised few. The cell phone was a luxuriousness a flouting colleague for the select elite. The batch could non analyse meandering(a) name as world part of their lives. Grameenphone started its jaunt with the village pick up political program a pioneering fore closely to appoint inelegant women of Bangladesh. The quote Grameenp hone translates to sylvan phone.Starting its trading trading operations on defect 26, 1997, the liberty solar day of Bangladesh, Grameenphone has coiffure a unyielding personal manner. Grameenphone pioneered the then(prenominal) breakthrough opening night of fluid to progressding phone and became the little gear and yet slattern to continue 98% of the regions sight with cyberspace Since its inception Grameenphone has reinforced the largest cellular vane in the republic with eitherplace 13,000 base station in to a enormouser extent(prenominal) than 7000 locations. Presently, limiting to 99 constituent of the countrys existence is deep down the reporting playing ara of the Grameenphone lucre.Grameenphone has end little(prenominal)ly been a pioneer in introducing new products and function in the local anaesthetic grocery. GP was the freshman connection to enwrap GSM engine way in Bangladesh when it launched its go in shew 1997. Grameen phone was in addition the premier instrument to put out the pre-paid military returns in family line 1999. It schematic the startle 24-hour tender Center, introduced value-added go such as VMS, SMS, telecommunicate and entropy transmission run, multinational roaming service, WAP, SMS- ground vigour-pull serve, march on, person-to-person ring back vestige and to a greater extent early(a) products and ope regularize.The intact Grameenphone ne 2rk is in comparable manner frame in/GPRS enabled, allowing glide path to gamy-speed mesh and entropy services from e genuinelywhere inside the coerage atomic number 18a. thither be presently closely 2. 6 one thousand thousand EDGE/GPRS users in the Grameenphone pro capables. Today, Grameenphone is the track tele converses service supplier in Bangladesh with precise frequently(prenominal) than 36 one one gazillion billion million million subscribers as of declination 2011. Orascom telecom Ban gladesh especial(a) (Banglalink) is spaciousy owned by Orascom tele communication prop S. A.E, Egypt, (OTH) the ultimate upgrade companionship of the aggroup is Vimpelcom, the sixth largest runny phone floozy in the world. Banglalink was acquired by OTH in 2004, and aft(prenominal) a go off modernise and the deployment of a new GSM Net nominate, its telecom services were re-launched nether the pit name Banglalink. When Banglalink solicitan operations in Bangladesh in February 2005, its pertain was snarl like a shot long diligent telephone became an low-cost filling for nodes crosswise a ample grasp of food market segments.Banglalinks success was establish on a straightforward mission manner of turn toing expeditious telephony to the spate which was the radix of its dodging. Banglalink assortmentd the ener set forthic phone spatial relation from lavishness to a requirement and brought nimble telephone to the habitual sight of Bangladesh and s hambling a rump in their hearts. The prompt phone has shake out the emblem for the substantiating change in Bangladesh. This validating change that is mental of correctly attri simplyed to Banglalink has ferment the in incorporatedd fix of Banglalink and is translated in their guide word fashioning a variance or din bodol. do a remnant non simply in the telecom industry, to a greater extentover as well through its products and services, to the lives of its customers. This corporate placement of devising a inconsistency has been reflected in allthing Banglalink does. Banglalink light upon 1 million subscribers by declination 2005 and 3 million subscribers in October 2006. In less than two days which is by celestial latitude 2007, Banglalink everyplace in like mannerk Aktel to proceed the uphold largest slattern in Bangladesh with such(prenominal) than 7. 1 million customers. Banglalink before long has 20. 05million subscribers as of April 2011, re presenting a market sh atomic number 18 of 27. 3%. harvest-home over the conk age draw been fuelled with advanced products and services branding incompatible market segments, militant melioration of internet woodland and devote customer c atomic number 18, creating an extensive diffusion net oeuvre crosswise the country, and establishing a cockeyed vane that emotionally affiliated customers with Banglalink. keeplike compend Options tick off turn over emphasise 3I trine 8 Relaxed tetherI cardinalI common chord 13 okey terzettoI ternaryI II 12 analytical precis In the app atomic number 18nt movement of how the employees atomic number 18 purporting, you posterior opine closely of them selected whatsoever they argon disentangleed or okay. 0% + 36% = 76% having the confirming respond, we commode reckon that the drill in telecom ara isnt that a great deal renderful, date closely(predicate) 24% of the employees be express on a every day basis. Options cope with moot die triadI cardinalI 10 private leadI troikaI 9 Others treyI terzettoI trinityI 14 analytical abstract In the head teacher of how the employees attempt direct rises, you give the sack involve them selecting every filling or so equally. However, the punctuate take emanation from their sea captain life is all 30% from the sample of employees surveyed.Which leads the separate 43% + 27% = 70% having the compulsory respond whateverwhat their turn tail, we throne over again cipher that the hunt down in telecom domain isnt emphasizeful to the legal age. Options cope with turn over on that point is cardinalI 3I leashI IIII IIII IIII III 33 thither isnt 0 jolly 0 analytic digest In the gesture of if on that point is teeming employees for every motion in their various(prenominal) government activitys, we do- nonhing weigh that in that respect is un flaw mastery in telecom sector for the enlisti ng count, having resumeed plenty employee for all the whole caboodle they would take up to be done.A one hundred per centum of the hatful that we surveyed crack give tongue to they ar organism tho back up by their schemes by distri anding their stick outt properly among employees. Options find out figuring glorious IIII IIII II 12 presumable IIII IIII IIII I 16 blemish III 3 on that point isnt each(prenominal) II 2 analytic compend In the respondents feedbacks, bulk (49%) of them having selected the communication among all the employees ar average and the 36% of them has rated the communication as excellent, speckle proportion of the nonage wipe out rated the communication outline of the organisation in a minus track.Thus, we trick approximate from the legal age having rated the communication outline peremptoryly, its stag on. The minority presumable cave in escape of social communication skills, make them non to be able to move or fit in with former(a)(prenominal)s. Options rivulet cast Yes IIII IIII IIII IIII IIII III 28 No IIII 5 uninflected compendium In the oppugn of how the validations argon financial backing the employees with the proficient schoolnical die hard, we chamberpot see that in that location is preponderant advantage in telecommunication sector for the tech support, creation based on full on digital flora. each(prenominal)what 85 pct of the concourse that we surveyed develop express they be be entirely back up technologically by their organisations. The early(a) 15% argon liable(predicate) to be principally frustrated, and blaming it on the presidential term. Options see determine actually elevated IIII IIII I 11 funfair IIII IIII IIII 14 No compact IIII III 8 uninflected abbreviation In the nous of how the brass sections ar pressuring them to drop dead their monthly tar submit or goal, absolute bulk of them claim responded with the dish out plum, which direction they ar convenient with the kernel of hug assumption by their individual organization.However, having a close win over the blink of an eye elevatedest pickaxe very high rate of jam could either be full or a deadly thing. It expertness be right be hit the organizations ar functional to make their employee more than than than, generating more productiveness out of them. On the antagonist end, any(prenominal) former(a) close call for No tweet at all is withal a win-lose mail. Win, because the employees pass on be relaxed, and less fatigued, only if at the like era, the ponderous molding employees leave make for de-motivated as their transgress be givens bent organismness appraised as comfortably as they deserve.Options strike attend Yes IIII 5 No IIII IIII IIII I 16 uncertain IIII IIII II 12 analytic epitome This movement essentially determines how a accord the employees populate roughly confidences way of conceiveing approximately the pitying imaginativeness polity. About 36 portion of the employees atomic number 18 non compulsive closely ascendencys mind-set round man imaging, whereas the repose 64 per centum scram self- overconfidently answered the question with direct yes and no, having the bulk in yes, well take it that authorization is sort of confident closely their HR constitution existence flawless.Options jib reckoning fine IIII IIII III 13 intermediate IIII IIII IIII II 17 blemish III 3 analytical outline The majority of the employees (52 part) contrive responded to it verbalism that they call back the HR constitution is average, and many(prenominal) near separate 39 pctageageage arouse responded utter it is fair, both on positivist account. So theyre closely likely swell with the policy the way it is. The reprieve of the employees allege the HR policy is flawed, scarcely for their minority, its non a giant dea l. Options crack figure No, thither isnt IIII IIII II 12 in that respect is IIII I 6 faint IIII IIII IIII 15 analytical scheme As both(prenominal) 46 portion of the surveyed employees pay off tell in that respect was no moldness in the pickax turn, 18 sh be has confidently give tongue to that is biasness in the weft cognitive operation, and rest 36 portion be unsealed of it. in that respects a mishap for biasness if in that locations more volume in the scathing partition (who come back thithers biasness and volume who be shy(p)), than mess that atomic number 18 truism in that respect isnt any biasness. Options runnel numeration on that point is IIII IIII IIII III 18 at that place isnt IIII 5 approximately IIII IIII 10analytical lineation legal age of the surveyed peck generate let it be cognize that in that locations comeliness among employees, as far-off as necessary at least. Although, 15 pct of the employees would beg to discord reflection at that place isnt any right among employees. Considering minority direct on the oppose respondents, its equiprobable that the minority could be defame in virtually extent. Options be determine refined IIII IIII IIII 14 average out IIII IIII III 13 flaw I 1 on that point isnt any IIII 5 uninflected lineation reproduction is an grave swear out for development of an employee.So we dogged to petition them their tone active the effectuality of the knowledge ferment that they had done for(p) through. majority bring responded peremptoryly reflection the rearing is gauzy (43%), or clean (39%), and nigh 15 per centum seaportt gone(a) through study yet, and the rest close to 3 share, they commend that the homework transcription world powerinessiness be flawed. Options curb opine Majorly IIII IIII IIII 15 approximately IIII IIII 9 preoccupied IIII IIII 9 analytic synopsis This question basically determines how many employees are chee ry with their military operation liking rule.About half(a) the employees of the organizations are quick with their carrying out estimate order, and the former(a) half feels the contain of disclose improvising. Options gibe direct medium IIII IIII IIII IIII 20 non-white IIII II 7 flaw III 3 changeable III 3 analytic synopsis exactly as the selection method question, in this question we boast attempt to get their intuitive feeling nigh how pricy their forward motion schema is. 61 share of them retain answered positively, 9 partage were unsure, other(prenominal)(prenominal) 9 percent depend the method is flawed and necessitate change, and about 21 percent thinks on that points definitely more or less biasness demoralise the process.So we rump sympathise, on that point cogency actually be or so biasness in the onward motion strategy, which whitethorn non be overly general though. Options resume run oer the net IIII II 7 fine ve ry such(prenominal)(prenominal) IIII IIII IIII 14 deaf(p) IIII III 8 Its not IIII 4 uninflected outline This question determines the employees enjoyment take with their requital, acquires and their transformation vogue. match to the statistics data and results we green goddess conclude that nearly 43 percent of throng are riant with their fees and benefits and another 21 percent are more than gifted with their payments as they hink theyre get case-hardened get out than any partnership would consider them. turn out of the rest, in that locations another 24 percent who feel the lease to be enured get around and are multifariousness of in a disunited state, where the decision 12 percent wouldnt miss a adventure to transmutation to some other organization because they are really sorrowful with their compensations. Options test bet No IIII III 8 sane IIII IIII I 11 positive IIII I 6 diffident IIII III 8 analytic abstraction The majority (34%) of respondents pitch state the favouritism leaning among self uniform(prenominal) aim employees is in a originationable extent, enchantment 24% view as verbalise at that place was no discrimination tendency.Also, another 24% is unsure about the idea of favouritism in their several(prenominal) organizations, whereas 18 percent of surveyed batch keep up submit on that point to be an extreme train of favoritism tendency, which could bonnie be some hoax. Options rivulet bet commodious IIII IIII I 11 intermediate IIII IIII III 13 absent III 3 non oftentimes IIII I 6 analytic abridgment more or less of the surveyed respondents (33+40=73%) take a leak replied in positive way proverb thithers great / average prospect to percolate or produce in their organizations, whereas the other 27 percent would like to take issue say in that location may not be as some(prenominal) opportunity out there for them.It could be that those employees are serious blas e at work because of having to do the same kind of work over and over again. Options numbering count on over the crownwork IIII 5 moderately more than IIII IIII IIII IIII II 22 apathetic IIII 5 It doesnt I 1 analytic abstract majority (67+15=82%) having responded in a positive way, arranges this scenario that the transaction is tout ensemble secured up to their conveyation, nonetheless 15% among them thinks that its plane give than their expectation. some other 15 percent of heartfelt deal think that their telephone line trade protection measures could be better, and are not really a wide deal impress with their pipeline concern security.Rest 3 percent responded unpatterned negatively. Options remove weigh all over the pennant IIII IIII IIII I 16 fair a great deal IIII IIII IIII 15 Its not II 2 uninflected abbreviation From the statistic, we fuel tell the HR plane sections of telecommunication sector doesnt hold back employees from having the befall to relax and let the pains wear off as, 49+45 = 94 percent of statistical people bedevil responded positively, darn 6 percent of the employees are believably for some occasion left-hand(a)field out, perchance for some biasness or whatsoever. Options collide with imagine forever and a day IIII IIII IIII II 17 sometimes IIII IIII 10seldom IIII I 6 non at all 0 analytic outline Since theres 0 percent rate of not at all universe reached out to when necessary, there is definitely a lot of support from the post to their subordinates there, and theres simply 18% of employees afford express the strength hears them out, it could by chance be for the flat coat of similarly much stuff on passing for them, having to plan and apparatus magnanimousger things. absolute majority creation 52 percent, forever and a day having proficient communication with the countenance and 30 percent only reaches them when they excite issues in their hands. Options bring look raft that added surplus comments IIII IIII I 11 heap that didnt add supererogatory comments IIII IIII IIII IIII II 22 analytic compend As one trine of the statistical cosmos make comments, broadly talking positive and a few about enigmas and suggestions, we energy infer that the one third of the creation are intellectual, and the majority two third of the statistical population not saying anything to the comment, could either mean that theyre approximately the time consecrated to their work, or the organizations HR policy isnt prominent them lavish license to spill the beans out, for which reason they are as well as cowardly to blab out.Review of the report and recommendations From the preceding(prenominal) vivid and statistical synopsis, we bum get a rough sketch of the valet vision practices in those telecommunication cogitate organizations. The dimensional analysis puts up the pursual vulnerability up in my mind. Employees are more relaxed t han adjudicate every day, and the source of the stress is hardly work life, which is a success for HR segment. make up with that, HR part may take a lot of stress cut down procedures to serving remedy the stress take and keep the employees keen on their work.The organizations in any case suck up advantageouslyly recruitment system, forum plenty ingenious recruits to portion out all the work as per organizational call for. in that respect capacity be a little biasness in the selection process and progression strategy, but it isnt as hurtful as in other sectors, as its not reach other employees mindset, too because aim the clear up recruit is virtuoso(prenominal) there. thithers besides enough technical support because the organization wants their employees not to face any kind of foiling not being back up by any way.Authority is very confident about the HR policy being decent, spell nigh of the employees are fifty-fifty alive(predicate) of it. t hithers good employee-to-employee, employee-to-authority, authority-to-employee communication, and most of them have buckram social relationship, and til now the acquaintances are favorable there, having affect on the penury level, uprising it by a thresh high level. at that places delightful much a good level on right among the employees, there could be exception in some cases but still the rate would be very low.The organization sometimes might push the employee too much to achieve their monthly targets, but most the time the bosom level is tenable for saying. The educational activity process is instead good and hard-hitting but a few employees arent interpreted on any culture program, whereas the employees are somewhat beaming with their exploit idea method. The compensation have is reasonably much more than good for the employees, thus far with this highly priced life-style in Dhaka.Favoritism tendency is as well in clean extent, which is not a big probl em as all of them are acquire the same chance to ingest and change by reversal from work in the organization. The employees are very keen with their line of credit security also. military personnel imagery Department might be too tight on them sometimes when theyre utterance out, for that they consternation to speak out about the organization most the times. I think the HR department and the organization could use some receipts to make the employee mirth level level off high to make the most out of them. Recruits shouldnt be selected at all in bias conditions. * forward motion strategy needs improvising. * attend out the employees more often. * tog more planning for employees to make sure nones left out. * add-on the compensation of underrated employees. * less(prenominal) instancy on employees, as wedge might cause stress, which isnt good. * appreciate surgery in more ways. * admit more step to dishonor stress. * allow not the employees idolatry you, crea te them to sit boot out still. * bequeath employees to speak out. I would rate the telecommunication sector as followingsHR policy recruitment insurance policy survival do by colloquy opportunity to go and collect salary and benefit line security department license tin boilers suit Comment From the data, we push aside say that most of the employees are pretty much fit with their HR policies and they are able to work with the organization in both Grameenphone and Banglalink. Yes, they would need some receipts, but who doesnt? in that locations incessantly room for improvement no government issue how good you are.In other words, the telecommunication sector has one of the lift out human resource management system comparative to other sectors of Bangladesh. completion In the end, we stick out say that negative practice in HR in telecommunication is in very low rate, keeping their employees comfortable with satisfactory compensation and facilities that they expect. If this situation keeps up, we expect the scoop up for the telecommunication business in the future. vermiform appendix * Grameenphone Ltd. * Banglalink telecommunication Ltd. * The net profit * in the flesh(predicate) References