The Seven C Principals

The Seven C Principals To compose effective written or oral messages, you must apply certain communication principles. These principles provide guideline for choice of content and style of presentation, adapted to the purpose and receiver of your message. These principles are not only limited to a sentence level, they are also applicable to all forms of communications, from mere utterances and sentences to complete documents or presentations. To some extent the principles overlap because they are based on a common concern for the audience, whether that audience consists of listeners or readers. These principles are called . WHY THEY ARE CALLED 7CS Seven Cs are the seven most useful qualities of effective communication. They are called Seven Cs because name of each of these qualities starts with a C, and they are seven in numbers, therefore they are called Seven Cs. Although they are just seven small words starting with a letter C but their importance for effective business communication is same as the importance of seven seas for the world. The Seven Cs are as follows: 1- Correctness 2- Completeness 3- Conciseness 4- Clarity 5- Creativeness 6- Courtesy 7- Consideration 1) Completeness Message Receiver- either listener or reader, desire complete information to their question. e.g. suppose you are working with multinational company who is engaging with engineering goods, like A.C. Now let say one of your major customer wants some technical information regarding thermostat (because he wants to convey the same to the end users). In this case you have to provide him complete information in a short span of time. If possible, provide him some extra information which he does not know, in this way you can maintain a good business relation with him, otherwise he may switch to another company. Five Ws: One way to make your message complete is to answer the five Ws. WHO? WHAT? WHEN? WHERE? WHY? The five question method is useful when you write requests, announcements, or other informative messages. For instance, to order (request) merchandise, make clear WHAT you want, WHEN u need it, WHERE it is to be sent. 2) Conciseness Conciseness means convey the message by using fewest words. Conciseness is the prerequisite to effective business communication. As you know that all businessmen have very short time. Hence a concise message saves the time and expenses for both the parties. How to achieve the conciseness? For achieving the conciseness you have to consider the following. 1. Avoid wordy expression 2.Include only relevant material 3.Avoid unnecessary repetition. Avoid Wordy Expression E.g. Wordy: at this time. Instead of at this time you can just use only a concise word: NOW, Always try to use To the point Approach in business scenario perspective. Include only relevant information à ¢Ã¢â€š ¬Ã‚ ¢ Always try to provide only relevant information to the receiver of the message. Lets say one of your customers requested à ¢Ã¢â€š ¬Ã‚ ¢ For clients of the company o in reply you should provide simply list of clients at the panel of your company. o No need to provide detailed business information about client at all. à ¢Ã¢â€š ¬Ã‚ ¢ Observe the following suggestions to Include only relevant information. à ¢Ã¢â€š ¬Ã‚ ¢ Stick to the purpose of message Delete irrelevant words Avoid long introduction, unnecessary explanation etc. Get to the important point concisely. Avoid un-necessary Repetition Sometimes repetition is necessary for focusing some special issue. But when the same thing is said without two or three reasons, the message become wordy and boring. Thats why try to avoid Un-necessary repetition. Some ways to eliminate unnecessary words Use shorter name after you have mentioned the long once. e.g. Spectrum communications Private limited use spectrum. Use pronouns or initials E.g. Instead of world trade organization use WTO or You can use IT for Information Technology. (Keeping in views that receiver knows about these terms) 3) Consideration Consideration means To consider the receivers Interest/Intention. It is very important in effective communication while writing a message you should always keep in mind your target group consideration is very important C among all the seven Cs. Three specific ways to indicate consideration à ¢Ã¢â€š ¬Ã‚ ¢ Focus on you instead of I or We à ¢Ã¢â€š ¬Ã‚ ¢ Show audience benefit or interest of the receiver à ¢Ã¢â€š ¬Ã‚ ¢ Emphasize positive, pleasant facts. Using you help you, but over use lead a negative reaction. Always write a message in such a way how audience should be benefited from it. à ¢Ã¢â€š ¬Ã‚ ¢ We attitude: I am delighted to announce that we will extend to make shopping more. à ¢Ã¢â€š ¬Ã‚ ¢ You attitude: You will be able to shop in the evening with the extended hours. Readers may react positively when benefit are shown to them. Always try to address his/her need and want. Always show/write to readerà ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦Ãƒ ¢Ã¢â€š ¬Ã‚ ¦ what has been done so far as his/her query is concerned. And always avoid that his/her need and wants. Always avoid that has not been done so far. 4) Concreteness It means that message should be specific instead of general. Misunderstanding of words creates problems for both parties (sender and receiver). When you talk to your client always use facts and figures instead of generic or irrelevant information. The following guidelines should help you to achieve the Concreteness. à ¢Ã¢â€š ¬Ã‚ ¢ Use specific facts and figures à ¢Ã¢â€š ¬Ã‚ ¢ choose image building words e.g General He is very intelligent student of class and stood first in the class. e.g. Alis GPA in B.Sc Electrical Engineering 2k3-f session was 3.95/4.0; he stood first in his class. Always write on a very solid ground. It should definitely create good image as well. 5) Clarity Accurately is purpose of clarity In effective business communication the message should be very much clear. So that reader can understand it easily. You should always choose precise words. Always choose familiar and easy words. Construct effective sentences and paragraphs. In business communication always use precise words rather longer statements. If you have a choice between long words and shorter one, always use shorter one. You should try your level best to use familiar/easy to understand words so that your reader will quickly understand it. Familiar Next familiar words 1-after subsequent 2-home domicile 3-for example e.g. 4-pay remuneration 5-invoice statement for payments 6) Courtesy Knowing your audience allows you to use statements of courtesy; be aware of your message receiver. True courtesy involves being aware not only of the perspective of others, but also their feelings. Courtesy stems from a sincere you-attitude. It is not merely politeness with mechanical insertions of please and Thank you. Although Appling socially accepted manners is a form of courtesy. Rather, it is politeness that grows out respect and concern for others. Courteous communication generates a special tone in their writing and speaking. How to generate a Courteous Tone? The following are suggestions for generating a courteous tone: Be sincerely tactful, thoughtful and appreciative. Use expressions that show respect for the others Choose nondiscriminatory expressions be sincerely Tactful, Thoughtful and Appreciative Though few people are intentionally abrupt or blunt, these negative traits are common cause of discourtesy. Avoid expression like those in the left hand column below; rephrase them as shown in the right-hand column. Tactless, Blunt More Tactful Stupid letter; I cant understand I should understand it, as there is no confusing word in this letter, could you please explain it once again? Its your fault, you did not properly Sometimes my wording is not precise; let me try gain read my latest FAX Thoughtfulness and Appreciation Writers who send cordial, courteous messages of deserved congratulations and appreciation (to a person inside outside) help to build goodwill. The value of goodwill or public esteem for the firm may be worth thousands of dollars. 7) Correctness At the core of correctness are the proper grammar, punctuation and spelling. However, message must be perfect grammatically and mechanically. The term correctness, as applied to business messages also mean three characteristics o Use the right level of language o Check the accuracy of figures, facts and words o Maintain acceptable writing mechanics. Use the right Level of Language We suggest that there are three level of language 2. Formal 3. informal 4. Substandard. Take a quick guess: what kind of writing is associated with each level? What is the style of each? Formal and Informal Words Formal writing is often associated with scholarly writing: doctoral dissertations, scholarly, legal documents, top-level government agreements and other material where formality is demanded. Informal writing is more characteristic of business writing. Here you use words that are short, well-known and conversational as in this comparison list: More Formal Less Formal Participate Join Endeavor try Ascertain find out Utilize Use Interrogate question. Substandard Language Avoid substandard language. Using correct words, incorrect grammar, faulty pronunciation all suggest as inability to use good English. Some examples follow: Substandard More Acceptable Aint isnt,arent Cant hardly can hardly Aim to proving aim to prove Desirous to desirous of Stoled stolen. Facts and Figures Accuracy Check Accuracy of Facts, Figures and words it is impossible to convey meaning precisely, through words, from the head of the sender to a receiver. Our goal is to be as precise as possible, which means checking and double-checking and double-checking to ensure that the figures, facts and words you use are correct. A good check of your data is to have another person read and comment on the validity of the material à ¢Ã¢â€š ¬Ã‚ ¢ Figures and facts à ¢Ã¢â€š ¬Ã‚ ¢ Verify your statistical data à ¢Ã¢â€š ¬Ã‚ ¢ Double-check your totals à ¢Ã¢â€š ¬Ã‚ ¢ Avoid guessing at laws that have an impact on you, the sender and your à ¢Ã¢â€š ¬Ã‚ ¢ Have someone else read your message if the topic involves data. à ¢Ã¢â€š ¬Ã‚ ¢ Determine whether a fact has changed over time. Proper Use of Confusing Words! Our Language (Any) is constantly changing. In fact, even dictionaries can not keep up with rapid change in our language. The following words often confusing in usage: A, An use a before consonants and consonants sounds or a long u sound. Use an before vowels. Accept, except accept is a verb and means to receive. Except is a verb or a preposition and relates to Omitting or leaving out. Anxious, eager Anxious implies worry, eager conveys keen desire CONCLUSION These 7Cs help a person to compose a message in such a way that brings back the positive feedback from the receivers. Thats why it is advice able for everyone to understand and apply these 7Cs whether he is a teacher, doctor, businessman or a student.

KFC Leadership Style | Analysis

KFC Leadership Style | Analysis Employees never work along in the organizations, there must be some kind of teamwork involve in the working process, both formal and informal. Leadership acts as an important factor that strongly influences employees performance, motivation and attitude. It has been argued that differences between success and failure, whether in business, war or football, leadership is largely attributable to success. 1.1 Definition Of Literature Review A literature review is defined as target to show important facts regarding approaches on a topic in the methodological method. It also means they are not primary sources because it is not original or new work. 1.2 Definition Of Leadership Leadership is become very much on every managers mind today in organizations. Originations are struggling due to the increasingly dynamic environment. As the challenges of leading and managing increase, leaders of organizations need to understand process, skills and knowledge to perform leader functions effectively. 1.3 Definition Of Motivation Motivation is the willingness to exert high levels of effort to reach organizational goals, conditioned by the efforts ability to satisfy some individual need (Belasen Frank, 2008). Motivating employees are one of the continual challenges of managerial behaviour, that are also managers fundamental reasons for engaging in various activities and work. 1.4 Introduction Of KFC Kentucky Fried Chicken (KFC), as we all know is one of the popular fast food outlets worldwide with the theme Its finger lickin good. The first KFC outlet in Malaysia was opened on 1st January 1973 at Jalan Tunku Abdul Rahman, Kuala Lumpur. Today there are more than 390 KFC outlets nationwide and are still counting. Great tasting chicken has become synonymous with KFC and has been enjoyed by Malaysians ever since. The KFC we will be talking about is in Nilai, Negeri Sembilan. 2.0 Literature Review 2.1 Defining Leadership Leadership can be defined as the process whereby one individual influence other group members towards attaining defined group or organizational goals (Orlando, 2008). More important, successful organizations need effective leadership, who are capable of increasing an organizations employee motivation; in turn improve the overall performance and organizational productivity (Richard, 2007). In addition, Drucker in his The Leader of the Future sums up leadership as The only definition of a leader is someone who has followers. It is said that many of the worlds best leaders do not have the integrity as well as certain values which wont be discussed in the modern days. In my opinion, leadership is different from management. Managers have subordinates which are below them while leaders have people who follow them. Managers will normally utilize their position of power in order to do things. In the process of work, managers orders his or her employees while they will follow because of the reward given which is the minimum of their salary. Looking at the other way round, leaders gives up their authoritarian control, due to their followers which follows them in a voluntary way. 2.2 Leadership Theories Terry (2000) has highlighted that leadership is an influence relationship between leaders and followers who intend real changes and outcomes that reflect their shared purposes. Block (2002) has noted that as a process, leadership is, ideally the use of non-coercive influence to shape the groups or organizations goals, motivate behavior towards the achievement of those goals and help define group or organizational culture. Effective Leadership Russell, (2000) defined effective leader as those leaders who are able to improve organization productivities, in turn develop distinctive competitive advantages for organizations. In other words, effective leaders usually have an inspiring vision; they will try to form a group of people to work as a team, making them into a powerful team which utilizes as a competitive advantage. Effective leaders know how to make people function according to what they are good at, and how to motivate them to excel their performance. Leaders need to understand the balance technique in any individual team members quest with the objective of creating synergy. Leaders need his or her members in their team to forego the goal for the individual best coherent with the effort of the whole team. 2.3 Leadership Style Autocratic vs. Democratic vs. Laissez-faire leadership style Taggart (1989) defined that, broad classification of leadership style consists of authoritarian (or autocratic) style, democratic style and laissez-faire (genuine) style. The definition of autocratic style is: It is where the focus of power is with the manager, and all interactions within the group move towards the manager. The manager alone exercises decision-making and authority for determining policy, procedures for achieving goals. Work tasks and relationships, control of rewards or punishments. Kotter (1990) expressed Democratic leadership style takes wishes and suggestions of employees into consideration. It is more a human relations approach, in which all members of the group are seen as equal, and they are all important contributors to the final decision. Laissez-faire leadership style involves limited control or influence of leaders over his or her group members. A member is given a goal and mostly left alone to decide how to achieve it. The leaders function as one of the group member, and he only provide direction and suggestions when necessary. Task Orientation and People Oriented Leader Behavior Another way of looking at different leadership styles is in terms of dimension of leader behavior. As early as 1950s, a large body of research at University of Michigan and Ohio State University suggested that leaders differ greatly along the dimensions; at the high end of two dimensions is task orientation versus people orientation. Task Orientation leader behavior is more concern about the production and primarily focus on getting the job done. Whereas the People Orientation leader behavior reflects how much a leader is concerned for the people around him, providing support and encouragement for them. There is no hundred percent right or wrong in using which leader behavior, it depends on the situation and organizations nature business. 2.4 Situational Factors Path-goal Theory Different organization has different business environment, we must take the situational factors into the consideration to analyze and evaluate the effectiveness of the leadership. Bartram Casimir (2007) cited in Houses path-goal theory argued that the primary function of a leaders job is to coach and guide workers to choose the best path for reaching their goals, in the mean time to make valued rewards available in the work place. In short, the leader should clearly know the paths to achieve goals. As showed in the path-goal framework, the path-goal theory contends that employees tend to listen to leaders who are play an helping role in their works, in other words, effective leaders clarifying what employees need to do to get to where they should be, and they help the employees to do so. Moreover, Stone Russell (2004) argued that the theory suggests job satisfaction, motivation, and actual performance are enhanced. In addition, path-goal theory also states four types of leadership behaviors to help their employees accomplishing tasks. (1) Directive leadership, which is an approach focused on providing specific guide and on planning work rules and schedules. (2) The supportive leadership mainly focuses on build good relations with employees and fulfills their needs and wants. (3) The participative leadership, whereby the leader allow employees to get involved in the decision making process. (4) The achievement oriented leadership is talking about the company leader who sets challenges and expects employees improve performances. Furthermore, the environmental characteristics include three factors like task structure, authority system and work group. Directive leadership style does not match with high task structure. It is not necessarily for leaders to repeatedly tell employees the requirement of some routine works. The authority system is another important characteristic that will affect the leadership styles. The higher degree of formality the less effective of employees performances will show. Source: House, R.J. Mitchell, T.R. 1994, Path-goal theory of leadership, Journal of Contemporary Business, vol. 3, pp. 21-36. 3.0 Conclusion and Recommendation In sum, developing an effective leadership in organizations is the most essential, yet the most difficult tasks for organization management. Great leadership is the combinations of individual traits, leading skills and of course the situational contexts. As we have discussed above, effective leadership is require both intrapersonal and interpersonal skills. The intrapersonal skills are of paramount important, as it is logical and obvious that success or great leader all start from within. Only with personal inside strong desire to excel, passion, enthusiasm, determination, commitment, faith and effective personal values can a person become a true leader for others. A great leader among the people always starts as a great leader of his own. Then, interpersonal skills come into place, where the ability and skills to network, communicate and interact with the other people come into place. The effective leaders can guide companies through many different channels. Because of this, it is i mportant to know which leadership qualities motivate employees the best. Throughout the analysis and evaluation, there have been many leadership style theories identified. As we have found that, the autocratic leadership style has gone out of fashion in recent years, though certain situations, such as emergencies situations. Therefore, effective leaders must adjust the leadership style to various situations. In that sense, there is no one leadership style is appropriate for every occasion or situation. The most effective style to use depends upon the situation and whether the group members are willing and able to take on the responsibility. To be effective as a leader, its important to know your group in terms of knowledge, ability, desire and willingness, and be ready to adapt your style to suit the dynamic environment. An important task in the coming years will be the training and testing of future leaders. Further more, organizations have to have a bigger picture of long term success, that is strengthening leadership competencies will improve organizational effectiveness. When subordinates trusted their leaders leadership, and they deem it is equitable for them to obtain satisfactory rewards and outcomes when they made the greatest efforts. Therefore, effective leadership leads to a positive motivation and motivated employees will satisfy the customers of the organizations. In a long-term, it will help organization creating or maintaining a sustainable organizational competitive advantage. References Svensson, G Wood, G. (2007). Sustainable leadership ethics: a continuous and iterative process. Retrieved on March 10, 2010, from: http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220280304.htmlHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220280304.htmlFilename=Published/EmeraldFullTextArticle/Articles/0220280304.html Belasen, A Frank, N. (2008). Competing values leadership: quadrant roles and personality traits. Retrieved on March 10, 2010, from: http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220290202.htmlHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220290202.htmlFilename=Published/EmeraldFullTextArticle/Articles/0220290202.html Hay, A Hodgkinson, M. (2006). Rethinking leadership: a way forward for teaching leadership? Retrieved on March 10, 2010, from: http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220270205.htmlHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220270205.htmlFilename=Published/EmeraldFullTextArticle/Articles/0220270205.html Orlando J. (2008). The formulation of a leadership development praxis: linking intentions to outcomes. Retrieved on March 10, 2010, from: http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220290604.htmlHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220290604.htmlFilename=Published/EmeraldFullTextArticle/Articles/0220290604.html Bartram, T Casimir, G. (2007). The relationship between leadership and follower in-role performance and satisfaction with the leader. Retrieved on March 10, 2010, from: http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220280101.htmlHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220280101.htmlFilename=Published/EmeraldFullTextArticle/Articles/0220280101.html Richard K.(2007). A strategic approach for integrating theory to practice in leadership development. Retrieved on March 10, 2010, from: http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220280503.htmlHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220280503.htmlFilename=Published/EmeraldFullTextArticle/Articles/0220280503.html Leskiw, S.L Singh, P. (2007). Leadership development: learning from best practices. Retrieved on March 10, 2010, from: http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220280504.htmlHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220280504.htmlFilename=Published/EmeraldFullTextArticle/Articles/0220280504.html Terry, L. (2000). Explaining ethical failures of leadership. Retrieved on March 10, 2010, from: http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220210401.htmlHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220210401.htmlFilename=Published/EmeraldFullTextArticle/Articles/0220210401.html Block, L. (2002). The leadership-culture connection: an exploratory investigation. Retrieved on March 10, 2010, from: http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220240602.htmlHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220240602.htmlFilename=Published/EmeraldFullTextArticle/Articles/0220240602.html Russell, R. F. (2000). The role of values in servant leadership. Retrieved on March 10, 2010, from: http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220220204.htmlHYPERLINK http://www.emeraldinsight.com/Insight/ViewContentServlet?contentType=ArticleFilename=Published/EmeraldFullTextArticle/Articles/0220220204.htmlFilename=Published/EmeraldFullTextArticle/Articles/0220220204.html Taggart, J. 1989, Motivation and Leadership: For Executive Members, Managers, Committee Chairs, Factsheet: Ontario Ministry of Agriculture and Food, No.89-178. Kotter, J 1990, A force for Change: How leadership differs from management, Free Press, New York. House, R.J. Mitchell, T.R. 1994, Path-goal theory of leadership, Journal of Contemporary Business, vol. 3, pp. 21-36.

The Justification of Reverse Discrimination in Hiring Essay -- Literar

In â€Å"The Justification of Reverse Discrimination in Hiring,† Tom Beauchamp displays statistics of underrepresented races and genders in institutions. The inequality is due to the underlying persistent racism originating decades ago. It has been pervasively executed despite federal laws for equality. The expectation for a level-playing field is not a reality, as statistically show with underrepresented African Americans (1. Beauchamp, CC2011, p 0228). Beauchamp points out that at first sight, reverse discrimination appears immoral, because it crafts a prejudice for one race over another. However, he asserts that this inference is not applicable in the real world where ubiquitous prejudice still exists as indicated by statistics. Because we currently do not have an equal playing field, humans are morally obligated to do whatever it takes to achieve it if they aspire for an ideal equal society (2. Beauchamp, CC2011, p 0226). In order to be liberated from discriminatory prac tices, society must practice reverse discrimination, as it is morally justified for the greater good in the end. Once the equal playing field is reached with the addition of minorities through preferential treatment, reverse discrimination becomes unnecessary. James Rachels bases his moral reasoning for reverse discrimination on what people deserve. Although he is conscious that reverse discrimination appears unfair to those directly affected, he proposes that fairness is dependent on desert. What an individual deserves lies on the effort and willpower for achievement (3. Rachels, CC2011, p 0201). Therefore, it is morally acceptable to execute preferential treatment towards a deserving individual if he or she put in more effort. Rachels’ moral reasoning for sup... ...nforce the negative stereotype that minorities who got in, had an unfair racial advantage. Therefore reverse discrimination has even worse consequences that rise from the glorified end result Rachels suggests with role models. Additionally, I would contend that effort is too subjective to quantify when both parties have distinct unearned disadvantages. Caucasians face different kinds of hurdles such as psychological pressure to succeed and increased competition at better schools, making it more difficult to get good grades. Rachels’ argument is not universal to all situations. This makes reverse discrimination morally wrong when it generalizes Caucasians from disadvantaged backgrounds, to intrinsically possess advantages. Justice is still not met if the policy cannot extend to all circumstances, making even the moderate form of reverse discrimination unfair.

Safety in Global Workplace :: essays research papers fc

Introduction Advierta este papel entrarà ¡ en llamas en diez segundos ! If you can read Spanish you might have already dropped this paper. However, if you cannot, let me translate the first line for you. It reads†¦Ã¢â‚¬ Caution, this paper will burst into flames in ten seconds!† Imagine yourself as a foreigner working in a country without being able to speak or read the language. Many foreign workers are too embarrassed or afraid of termination to admit that they do not understand instructions or safety procedures. A recent Census Bureau report indicates the number of United States residents for whom English is a foreign language is nearly 32 million 1. Mexican immigrants make up the largest minority group in our country today and many of these individuals have poor English language skills or none at all. They come to this country for an opportunity to work and make a better life. In order for these employees and their fellow workers to be protected properly, a way must be found to c ommunicate safety information to them. We must familiarize ourselves with the way in which people communicate and learn and adapt our techniques to get the message across most efficiently. A 16 year old Mexican immigrant working for a construction subcontractor from Texas who had been contracted by a framing contractor in Oklahoma, who in turn was working for a general construction contractor in Alabama, fell to his death from a roof at the construction site in Alabama. The Texas based contractor had a safety plan but it was written only in English. The general contractor in Alabama had a safety plan for its employees but it did not make any provision for subcontractors. Evidence indicated that the crew understood little or no English. Evidence gathered during OSHA interviews of the crewmembers, indicated that the crew had no knowledge of the safety plan 2. There were many mistakes made in this scenario and we must be mindful of this type of situation due to the changing composition of the modern workplace. As managers, we will face employees with various cultural and language backgrounds and these employees must be a vital and productive part of the overall scheme. Th e general contractor in this case should have incorporated any subcontracted employees in its safety plan. In so doing, these contingencies are provided for before they occur and may limit the company’s liability.

Unit 12

Unit 12: Business Online Assignment Brief 2012-2013 Edexcel BTEC Level 2 in Business ————————————————- Date assignment issued: 1 March 2013 ————————————————- Task submission closed: 29 April 2013 Contents Scenario3 Task 14 Task 25 Task 36 Task 47 Task 58 Task 6:9 Task 710 Task 711 Task 812 Task 913 Task 1014 ScenarioYou are the winner of a Young Enterprise Award. You are pleased that the large cash prize will help you to start your own local business in the Croydon area.Your choice of business will be one of the following: * Luxury car hire * Designer bags * Cosmetics for men * Travel agents * Clothes for babies and small childrenYou will need to design a website for your business to include the following: * An online request system for your customers * Location o f the business * Products or services available| Task 1 Front cover Design a Front Cover for your assignment. It should include the name of your business a relevant image and your name. Introduction Outline the purpose of the assignment and introduce the business you will write about Business IntroductionIntroduce the business you will be writing about by writing a report to include: * Name of the business * Type of ownership (ie sole trader, private Ltd etc) * Product/service being sold * Proposed location * Who are your customers * Identify the resources and equipments you would require to get started Check you have done the following: * Used paragraphs to structure your work * Proof read your work * Run Spell checker and Grammar checker (F7) * Save the document * Upload this document to Moodle Task Deadline: 11 March 2013 Time Deadline: 4pm Task 2 ————————————————-P6: D escribe the benefits to your business of marketing your product or service online Write a report that will describe 3 benefits to your business & 3 benefits to your customers of marketing your product or service online Check you have done the following: Used paragraphs to structure your work * Proof read your work using * Run Spell checker and Grammar checker (F7) * Save the document * Upload this document to Moodle Task Deadline: 11 March 2013 Time Deadline: 4pm Task 3 ————————————————- P1 Describe three different business organisations which operate online.Write a report using the following to help you: You must select a business from each of the following sectors: * Commercial * Educational * Government For each business you must also describe the purpose of their online presence you may use the following to help you: * Direct online selling of services * Government ser vices * Information * Advertising and marketing * Education Check you have done the following: * Used paragraphs to structure your work, using your own words – not copied and pasted * Proof read your work * Run Spell checker and Grammar checker (F7) * Save the document Upload this document to Moodle Task Deadline: 11 March 2013 Time Deadline: 4pm Task 4 ————————————————- M1 : Compare the features of three business organisations operating online Prepare a power point presentation comparing three business organisations operating online include the following: * Compare the features of each business * Explain how effective the features are for each organisation ————————————————- D1: Make at least three recommendations for a business organization considering go ing onlinePrepare a power point presentation giving three recommendations for a business organization considering going online Check you have done the following: * Used paragraphs to structure your work, using your own words – not copied and pasted * Proof read your work * Run Spell checker and Grammar checker (F7) * Save the document * Upload this document to Moodle Task Deadline:25 March 2013 Time Deadline: 4pm Task 5 ————————————————- P2: Explain how each of the three businesses operate their activities online. ————————————————- Write a report using the following to help you: Brochure * Mail order * Inviting online transactions * Providing information only You must explain how each business use their website to engage and interact with users Check you h ave done the following: * Used paragraphs to structure your work, using your own words – not copied and pasted * Proof read your work * Run Spell checker and Grammar checker (F7) * Save the document * Upload this document to Moodle Task Deadline: 18 March 2013 Time Deadline: 4pm Task 6: ————————————————- P3: Explain the issues your small business would need to consider to go onlineWrite a report to explain 3 issues your small business would need to consider to go online. You should investigate the functional areas behind an online presence and how these interact to support the website Check you have done the following: * Used paragraphs to structure your work, using your own words – not copied and pasted * Proof read your work * Run Spell checker and Grammar checker (F7) * Save the document * Upload this document to Moodle Task Deadline: 25 March 2013 Time De adline: 4pm Task 7 ————————————————- P5: Create web pages to meet the needs of your customersCreating a web page Create web pages to meet the needs of your customers you must include some of the following: * Word, power point or other suitable packages * Hyperlinks, graphics, background colours, images * Images from scanners, digital cameras, clip art etc When you have finished your design you must check the: * colour combinations, hyperlinks are functioning, content, formatting, images etc M3: Explain how the website assists in achieving the aims and objectives of the business user| Write a report to explain how the website assists in achieving the aims and objectives of the business user.You must explain why marketing online fits in with the aims, objectives and operation of the organization. Task Deadline:15 April 2013 Time Deadline: 4pm Task 7 D3: Justify the use of di fferent features in the design of your website| Prepare a power point presentation to justify the use of different features in the design of your website and how it contributes to the success of the final creation. Check you have done the following: * Used paragraphs to structure your work, using your own words – not copied and pasted * Proof read your work * Run Spell checker and Grammar checker (F7) Save the document * Upload this document to Moodle Task Deadline:15 April 2013 Time Deadline: 5. 00pm Task 8 ————————————————- P4: Explain the operational risks for your business organisation operating online Write a report to explain 3 operational risks for your business organization operating online and the problems caused with the lack of face to face interaction. M2: Analyse the benefits to business and customers of conducting business online| Write a report to ana lyse the benefits to business and customers of conducting business online.You should analyse the features of the web pages you have created; explain their suitability and how the online presence will benefit the business and its customers. D2: Suggest ways in which your business could deal with the operational risks associated with an online presence| Prepare a power point presentation suggesting ways in which your business could deal with the operational risks associated with an online presence. You must identify the risks and the methods a business could use to stop them. Check you have done the following: * Used paragraphs to structure your work, using your own words – not opied and pasted * Proof read your work * Run Spell checker and Grammar checker (F7) * Save the document * Upload this document to Moodle Task Deadline: 22 April 2013 Time Deadline: 4pm Task 9 P7 Outline the impact of online business on society| Write a report to outline the impact of online business on society. You should include the following: * Global presence * Level of response * Financial advantages * Effects on customer convenience Check you have done the following: * Used paragraphs to structure your work, using your own words – not copied and pasted * Proof read your work Run Spell checker and Grammar checker (F7) * Save the document * Upload this document to Moodle Task Deadline: 22 April 2013 Time Deadline: 4pm Task 10 M4: Analyse the consequences on society of an increase in online business| Write a report to analyse the consequences on society of an increase in online business. Use an example of an existing business you are familiar with to analyse how people’s lives have been affected. D4: Evaluate the benefits and drawbacks to society of increasing business online| Write a report to evaluate the benefits and drawback to society of increasing business online.You must include in your report the impact of going online both now and in the future. Check you have done the following: * Used paragraphs to structure your work, using your own words – not copied and pasted * Proof read your work * Run Spell checker and Grammar checker (F7) * Save the document * Upload this document to Moodle Task Deadline: 29 April 2012 Time Deadline: 4pm Upskills linkTasks 1-10 you will be required to judge how much to write and the level of detail to include. You must present information in a logical sequence using paragraphs where appropriate. Write in complete sentences, using correct grammar and spelling. |

The Barbarian Nurseries

Immigration to the United States of America has been monumental in the development of this great nation. In both The Barbarian Nurseries, written by Hector Tobar, and Summer of the Big Bachi, written by Naomi Hirahara, are centered around two characters that once moved to America from a foreign land, in hopes to have the American dream, the traditional social ideals of the United States, such as equality, democracy, and material prosperity. Both of the characters work in laborious fields and undergo scrutiny and interrogation of unfortunate circumstances that were out of their control.The strain that is put on immigrants from other countries is prominent in both of these captivating novels. In The Barbarian Nurseries, the main character, Araceli, is the one that holds the Torres-Thompson household together, just as she holds this novel together. Araceli came to California after dropping out of art school in Mexico and moved to California and now lives in the family’s guesthous e. She does everything for the family; everything from keeping ants at bay by drawing a line of chalk on the kitchen floors to feeding and caring for the Torres-Thompson children.To Maureen and Scott, the householders who Araceli works for, she is unfamiliar and difficult to understand. Yet to the reader, she is the understandable and recognizable hard working woman trying to support her family the best she can. Araceli takes pride in her work; she sends a portion of the money she earns home to her family. Since she cannot tell her employers how she truly feels about them, her actions and body language convey a message to the reader. For example, at a party, Araceli makes a dish in the colors of the Mexican flag, subtly expressing who she is.Throughout the novel you see the struggle that Araceli goes through within herself. She frequently has internal dialogue that is a mix of English phrasing and Spanish language. Tobar uses this technique to demonstrate the struggle that is going on within her; she is caught between two worlds. Similar to The Barbarian Nurseries main character, Araceli, the novel Summer of the Big Bachi, is centered around a character that has moved to California from Japan. Mas Arai, the main character of the Summer of the Big Bachi, is a 74 year old gardener in living in Pasadena California. This man as been has seen significant struggles in his life everything from surviving the bombing of Hiroshima to the loss of his wife. Now his career as a gardener is beginning to diminish. â€Å"At the height of Mas’s career, he had half a dozen of these customers. Hollywood doctors, actors, big businessmen. But now there was only one. Mrs. Witt†, (Hirahara 40). With the dwindling of his career along with the struggles of his life, all Mas wants is to live the American Dream. With everything that is going on presently in his life, the last thing that he needs is for past circumstances to arise; but that is exactly what happens.Mas finds himself unveiling a mystery of his past. The main character of Summer of the Big Bachi, finds himself in a predicament that threatens the wellbeing of his own life. A long kept secret and his fear of bachi, the spirit of retribution, are awoken when a stranger approaches him. He begins asking him disturbing questions about someone from Mas’ distant past, sending Mas on an urgent search for long-buried truths. Once the truth’s had been revealed Mas has an internal struggle, much like Araceli from The Barbarian Nurseries; for instance, â€Å"Mas could’ve blamed wishbone for not keeping his big mouth shut, or yelled at Mr.Ryan for being ruled by a woman and not honoring a promise made between two men. He could’ve berated Chizuko and Mari for their sniveling, which made him delay a decision on a good deal. But when you came right down to it, it had everything to do with bachi and Joji Haneda† (Hirahara 136). This passage goes into detail the battle th at Mas is going through during this period of his life. Just as Araceli had an internal struggle with defining who she was, he is trying to understand the best route for his situation.Araceli not only goes through internal battles she also battles the justice system because of the mistakes of others. When a brutal argument between Scott and Maureen becomes heated and violent, the children are left in the care of Araceli. She struggles with what to do with the children. Her struggle with this begins when, â€Å"She stood with her arms folded and looked down the street, hoping to see el senor Scott’s car coming around the corner, but the vista never changed from the blank-page seep of wide roadways. He’s not coming home either,†(Tobar 132-133).It is at this point that Araceli realizes that she has been left in care of the Torres-Thompson children. She ends up trying to take them to their grandfather’s house which ends up backfiring on her. Each of these sto ries has similar endings in that they both have positive outcomes for Araceli and Mas. In The Barbarian Nurseries, Araceli is goes through the court process, but because she is an illegal worker, there are added on difficulties with her court case. For example, there had been letters written such as this, â€Å"Araceli N.Ramirez should be arrested and deported no matter what the outcome of the criminal proceedings the County undertakes against her. Illegal Mexican labor lowers wages while demanding entitlements†¦Not to mention they breed like there’s no tomorrow, regardless of whether they can support their children because they know the state will subsidize them† (Tobar 325). Similarly in the Summer of the Big Bachi, Mas finds him being the easiest person to blame, for instance he tells Yuki, â€Å"I have a bad feeling about this. Real bad feeling. The police need someone to blame.They might cut a deal with the Japanese government, and I may be tried over thereà ¢â‚¬  (Hirahara 29). Both of these characters undergo struggles of being the easiest person to blame in the justice system and are attacked because of that, even though they weren’t the problem. However in the end, Mas ends up saving his friends and providing the escape they were searching for; and Araceli was let go and makes it to the desert with Filipe. Immigrants are people that move to a country or region to which they are not native in order to settle there.In both The Barbarian Nurseries, written by Hector Tobar, and Summer of the Big Bachi, written by Naomi Hirahara, are centered around two characters that at one point moved to America in hopes to have the American dream. Both of the characters work in California and undergo struggles in their careers as was as in the unfortunate interrogation of the American legal system. Despite the strain that is put on the two individuals, Araceli and Mas, they overcome the struggles, and in the end are victorious in the trials a nd tribulations they both faced throughout the enticing novels, The Barbarian Nurseries, and Summer of the Big Bachi.

Comparative and Contrast

Compare and contrast essay How far will you go for the person that you love? This is the question that most mates want to know before they go further with their partner. Different people have different answers and reasons for this question. Even between cupid and psyche & Orpheus and Eurydice. These two Greek stories have the same topic, which is â€Å"how far will you go for the person that you love†.These love stories are different in terms of theme until the story itself. These two stories are actually easy to understand but they have similarities and differences between them. First lets discuss about similarities; they are both a story about love and also how much they love their partner and how far would they go for the person that they love, even if the way how to get back their partner is different but the main topic of the story is still the same.They did several things to get their partners back, even if in the end of the story is not always them living in the wor ld but still in the end of these stories they went back together. The person who’s trying to get back their partner in these stories also get second chances in completing their journey, they both failed because of curiosity. Both of them are so impatient and curious so that’s the reason why they fail. Even if there’s a lot of similarities already but there are also differences in this story.Psyche was so curious and that she opened the beauty secret box and by that it made her work wasted, she wasn’t able to give back the box to Aphrodite so she failed while in the other tory Orpheus was able to get Eurydice back but then he was so impatient and curious if Eurydice is still with her or not so she looked back and then Eurydice was sent back to the underworld. There are different gods who impact the story, in the story cupid and psyche Aphrodite is the one who impact the story but in the story Orpheus and Eurydice Hades and Persephone are the two gods who i s included.But above all the way how they get back their partner is the sweetest in the first story Aphrodite gave a lot of things for psyche to do and she really did everything to get cupid back while Orpheus went to the underworld to get Eurydice back, these two jobs that they did is very tiring and it needs a lot of efforts but they still do it for their partners just to get them back. Between the two stories, it shows how some people actually care so much about their partner and even the would do the hardest job that could be possible just to get them back.